Terms & Conditions

  1. Scope of application

For all orders via our online shop the following terms and conditions apply. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. Entrepreneur is a natural or legal person or a partnership with legal capacity, which acts in exercise of its commercial or independent professional activity when concluding a legal transaction.

  1. Contracting party, conclusion of contract

The purchase contract is concluded with GRAPHIKMOON.com.

By placing the products in the online shop we make a binding offer to conclude a contract for these articles. You can place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping basket by clicking the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
3rd contract language, contract text storage

The languages available for the conclusion of the contract are German, French and English.

We save the text of the contract and send you the order data and our general terms and conditions by e-mail. You can view the contract text in our customer login.

  1. Terms of Delivery

Shipping costs are added to the stated product prices. You can find out more about the amount of the shipping costs in the offers.

  1. Payment

The following payment methods are available:

Pay by Invoice:
If you choose the payment method prepayment, we will give you our bank details and deliver the goods after receipt of payment.

PayPal:
During the ordering process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or first register, authenticate with your access data and confirm the payment order to us. After placing the order in the shop, we will ask PayPal to initiate the payment transaction.
The payment transaction will be carried out automatically by PayPal immediately afterwards. You will receive further instructions during the ordering process.

  1. Reservation of proprietary rights

The goods remain our property until full payment has been received.

  1. Transport damage

If goods are delivered with obvious transport damages, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us will not have any consequences for your legal claims and their enforcement, especially your warranty rights. However, you help us to be able to assert our own claims against the carrier or the transport insurance company.